Framework Laptop 12 Logic Board Repair

If you're running Windows, perform these steps before you begin repairs:

Make sure you [link|https://knowledgebase.frame.work/en_us/how-can-i-back-up-my-data-prior-on-windows-10-Hy2iIgV6d|back up your data|new_window=true].

If you’re running a Pro version of Windows, suspend BitLocker by following [link|https://knowledgebase.frame.work/en_us/how-do-i-suspend-and-resume-bitlocker-on-windows-10-ByNdeZN6u|these directions|new_window=true].

If you're running a Home version of Windows and have enabled Windows Device Encryption, you will want to disable it. To disable it, press Win + I to open Settings and select Privacy & Security. Select Device Encryption, then toggle the Device Encryption setting to Off.

Find your product key or link your Windows license to a Microsoft account to make sure you can [link|https://knowledgebase.frame.work/en_us/how-do-i-reactivate-windows-10-Hkw1oeVp_|re-activate Windows|new_window=true] after the change.

Before you begin repairs, unplug your laptop and ***shut it down from the operating system***. This ensures that the laptop isn't in standby/suspend mode.

The indicator LEDs along the edges should be unlit. The laptop should be silent.

If you accidentally turn on the laptop during repair, hold the power button down for 10 seconds to shut it down.

Make sure your Framework Screwdriver has the T5 Torx bit (labeled as T-5) facing outwards. If it's not, pull the bit out and flip it.

Set your Framework Laptop face-down on a clean work surface.

Use your fingers to flip the two Expansion Card latches (one for each side) into the ***unlocked ***position.

The latches display a red bar when they're unlocked.

Grip the lip of an Expansion Card with your fingers.

Pull the Expansion Card out of its slot and remove it.

If you have trouble pulling the Expansion Card out, you can also use the flat end of your Framework Screwdriver to push against the lip.

Repeat this procedure to remove ***all remaining Expansion Cards***.

Use your Framework Screwdriver to fully loosen the eight captive T5 Torx screws on the bottom of your laptop.

Most screws in your Framework Laptop (including these) are captive—they're designed to stay in place after you loosen them.

Your laptop comes with a spare set of screws [link|https://guide-images.cdn.ifixit.com/igi/3hEii5p4yMbuLPlW.large|in the frame above the battery|new_window=true]. Be careful—the replacement screws aren't captive.

Flip your laptop face-up on your work surface.

Open the laptop lid so that both the screen and the base lie flat on your work surface.

Use your fingers to grip the Input Cover in the hinge cutouts.

Lift upwards to swing the Input Cover up from the base of the laptop.

You may feel resistance from the magnets. If the cover feels like it's snagged, check that you've fully loosened the screws on the bottom of your laptop.

Remove the Input Cover.

Use your Framework Screwdriver to loosen the six captive T5 Torx screws securing the battery.

Grab the orange battery tab with your fingers and lift straight up to disconnect the battery.

The battery connector can be tight, requiring some force. If it feels like part of the battery won't come up, check that the battery screws are fully loosened.

Lift and remove the battery from the laptop.

Use your fingers to flip open the memory flap.

Use your fingers to spread the clips on both sides of the memory module apart to unclip the memory.

The memory module will pop up to an angle when it's unclipped.

Use your fingers to grab the memory module by its edges.

Slide the memory module out of its socket and remove it.

Use your finger to press down on the black SSD latch to unlatch the SSD.

The SSD will pop up to an angle when it's unlatched.

Grab the SSD by its edges and pull it out of its socket.

Remove the SSD.

Use your Framework Screwdriver to loosen the captive T5 Torx screw securing the Audio Board along the left edge of the laptop.

Use your fingers to lift the right edge of the Audio Board and pull it out of its recess.

Remove the Audio Board.

Use your Framework Screwdriver to loosen the captive T5 Torx screw securing the Power Button Board (labeled "Power Board").

Use your fingers to lift and remove the Power Button Board.

Use your Framework Screwdriver to loosen the captive T5 Torx screw securing the Wi-Fi card bracket.

The Wi-Fi card will pop up slightly when you unfasten the bracket.

Be careful not to strain the two delicate antenna cables attached to the Wi-Fi card.

Grab the Wi-Fi card by its edges and slide it out of its socket.

Carefully reposition the Wi-Fi card away from the Mainboard.

If the clear bracket or an antenna cable detaches from the Wi-Fi card, don't worry! You can reattach it during reassembly.

Use your fingers to grab the orange tab on the webcam cable, located near the left hinge.

Lift straight up to disconnect the cable.

Use your fingers to grab the orange tab on the display cable, located near the right hinge.

Lift straight up to disconnect the cable.

Use your Framework Screwdriver to loosen the five captive T5 Torx screws securing the Mainboard.

These screws are also physically marked with an orange ring on the Mainboard.

Make sure you've [link|https://guide-images.cdn.ifixit.com/igi/41rV6MG1MuG4urXd.large|removed all Expansion Cards|new_window=true]. Installed cards will hold the Mainboard in place.

Use your fingers to grab the Mainboard by its edges.

Lift and remove the Mainboard.

Congratulations on completing disassembly! ***The remaining steps will show how to reassemble your Framework Laptop.***

Carefully lay the Mainboard in the laptop.

Use the two alignment pins to help align the Mainboard to the laptop.

Be careful not to trap the webcam or display cables under the Mainboard as you set it in place.

Use your Framework Screwdriver to tighten the five captive T5 Torx screws to secure the Mainboard.

Tighten the screws until they're snug. Don't over-tighten them, or you may strip the screws.

Use your fingers to grab the display cable by its orange tab.

Align and press the display cable straight down onto its connector.

Use your fingers to grab the webcam cable by its orange tab.

Align and press the webcam cable straight down onto its connector.

Use your fingers to carefully move the Wi-Fi card over the Mainboard.

Hold the Wi-Fi card by its edges. Don't touch the gold contacts with your fingers. If you do, wipe the contacts with a clean, lint-free cloth to remove any finger oils.

Align the Wi-Fi card's gold contacts and notch with the socket on the Mainboard.

Insert the Wi-Fi card into the socket at a shallow angle. The gold contacts should mostly be covered by the socket.

If the clear Wi-Fi card bracket or antenna cables got disconnected during the repair, ***go to the next step***. If they're still attached, ***[guide|186599|skip down three steps|stepid=399166]***.

Follow the next two steps if an antenna cable disconnected from the Wi-Fi card.

Hold the Wi-Fi card down with your finger.

Position the black antenna cable connector over the left Wi-Fi card's coaxial socket.

Tweezers can help position the connector.

Use your finger to press the connector into place. You should feel a faint click, and the cable will stay attached to the socket by itself.

These connectors are very delicate! If the connector doesn't feel like it's clicking in place, reposition the connector and try again.

Repeat the procedure with the white antenna cable.

Slide the Wi-Fi bracket over the top edge of the Wi-Fi card.

Use your Framework Screwdriver to tighten the captive T5 Torx screw to secure the Wi-Fi card.

Use your fingers to lay the Power Button Board in place.

Use the two plastic pins on the laptop to align the Power Button Board.

Use your Framework Screwdriver to tighten the captive T5 Torx screw to secure the Power Button Board.

Tighten the screw until it's snug. Don't over-tighten it, or you may strip the screw.

Insert the Audio Board into the laptop at an angle to help align the headphone jack.

Use the two plastic alignment pins on the laptop to help with final alignment.

Use your Framework Screwdriver to tighten the captive T5 Torx screw to secure the Audio Board.

Tighten the screw until it's snug. Don't over-tighten it, or you may strip the screw.

***Hold the SSD by its edges. Don't touch the gold contacts with your fingers.*** If you do, wipe the contacts with a clean, lint-free cloth to remove any finger oils.

Align the SSD's gold contacts with its socket.

Insert the SSD into the socket at a shallow angle. The gold contacts should mostly be covered by the socket.

The SSD fits into the socket in one orientation. If it doesn't feel like it fits, try flipping the module.

Use your finger to press down on the black SSD latch to keep it open.

Use another finger to press the SSD down until it lays flat.

If the SSD doesn't fit in the latch, you may need to insert the SSD further into its socket.

Use your finger to close the latch to secure the SSD.

You should hear a click, and the SSD should no longer pop up.

***Hold the memory module by its edges. Don't touch the gold contacts with your fingers.*** If you do, wipe the contacts with a clean, lint-free cloth to remove any finger oils.

Orient the module with the label facing down and align the gold contacts with the socket.

Insert the contact edge into the socket at a shallow angle. The gold contacts should mostly be covered by the socket.

Press the edges of the memory module down until the side clips lock it in place.

Flip the memory flap back over the memory module.

Lay the battery in its recess in the laptop.

Use your finger to push the battery down near its connector to reconnect it.

Use your Framework Screwdriver to tighten the six captive T5 Torx screws to secure the battery.

Tighten the screws until they're snug. Don't over-tighten them, or you may strip the screws.

Angle the bottom edge of the Input Cover towards the base of the laptop.

Align and insert the bottom edge of the Input Cover into the base of the laptop.

Make sure the [link|https://guide-images.cdn.ifixit.com/igi/m4lQ4MZpOeDrBsfP.full|slots along the bottom edge of the Input Cover|new_window=true] slide into the tabs in the base.

Lower the Input Cover's top edge onto the laptop until the magnets snap it in place.

Make sure the Input Cover sits neatly within the laptop frame and no corners are popping up.

Close the laptop lid.

Flip your laptop face-down on a clean work surface.

Use your Framework Screwdriver to tighten the eight captive T5 Torx screws on the bottom of your laptop.

Tighten the screws until they're snug. Don't over-tighten them, or you may strip the screws.

Slide each Expansion Card into its Expansion Card slot.

If there's a red bar showing under either Expansion Card latch, use your finger to flip the latch and lock the Expansion Card into its slot.

Locking the Expansion Card slots helps keep the cards in place when you unplug cables from them.