Get in Touch
Have questions about HowMuchToFix? Need help with your estimate? Interested in enterprise solutions? We're here to assist you.
Our team typically responds within 24 hours.
📧 General Support
For technical help, account questions, or general inquiries:
support@howmuchtofix.comResponse Time
Usually within 24 hours (weekdays)
We can help with:
- Estimate questions or concerns
- Account and billing issues
- Technical troubleshooting
- Feature requests and feedback
💼 Business Partnerships
For partnerships, API access, or enterprise solutions:
business@howmuchtofix.comResponse Time
Within 48 hours (business days)
Interested in:
- White-label solutions
- API integration for your platform
- Repair shop partnerships
- Bulk pricing or enterprise plans
Frequently Asked Questions
Q:How do I get started with HowMuchToFix?
Create a free account and head to the Analyze page. Upload a photo of your damaged device and get instant AI-powered cost estimates. Free accounts include 3 estimates per month—no credit card required!
Q:What if I'm not happy with my estimate?
Our estimates aim for ±15-25% accuracy based on real-world data. If something seems off, try uploading a clearer photo or contact our support team for a manual review. We're constantly improving our AI models based on user feedback.
Q:Is my photo and data private?
Absolutely. All uploads are encrypted in transit and at rest. We never share your data with third parties, and you can delete your estimate history anytime. Your privacy is our priority.
Q:Can I cancel my subscription anytime?
Yes! Cancel anytime from your dashboard. We offer a 14-day money-back guarantee on all paid plans—no questions asked. Your unused subscription time will remain active until the end of your billing period.
Q:Do you offer refunds?
We stand behind our service with a 14-day money-back guarantee. If you're not satisfied within the first 14 days of your purchase, contact us for a full refund.
Q:How can I report a bug or suggest a feature?
We love hearing from our users! Email us at support@howmuchtofix.com with your feedback, bug reports, or feature ideas. We review every submission and often implement community suggestions in our updates.
Before You Email Us
To help us assist you faster, please include:
- •Your account email address (if applicable)
- •Estimate ID or link (for estimate-related questions)
- •Device model and damage type you're inquiring about
- •Screenshots if reporting a technical issue
- •Browser and device info (for technical problems)
💡 Quick Tip
Most common questions are answered in our Help Center. Check there first for instant answers!